Frequently Asked Questions
Everything you need to know about your DESO experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start your request.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own to compare against our specific product dimensions.
What payment methods do you accept?
DESO accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.
How should I care for my DESO garments?
To maintain the quality of our fabrics, we recommend washing in cold water on a gentle cycle and laying flat to dry. Specific care instructions are located on the internal garment tag.
Can I modify or cancel my order after it is placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.